Aptean hiring drive 2022 | Customer Support Analyst | Apply now

Aptean Hiring Drive 2022

Aptean invites application for off campus hiring drive 2022 for the position of Customer Support Analyst for the location at Bangalore, India. The eligible candidates meets the requirement criteria those can check out the details of role and responsibilities, qualification, selection process and apply link from the given below. Fill form before the form get expired.

Aptean off campus hiring drive

About Aptean

Aptean is one of the world’s leading providers of industry-specific software, enabling our customers to be Ready for What’s Next, Now®. Our enterprise resource planning and supply chain solutions are uniquely designed to meet the needs of specialized manufacturers and distributors in over 20 industries, while our compliance solutions serve specific markets such as finance and life sciences. In total, Aptean’s solutions are used by over 6,500 customers around the world.

With both cloud and on-premise deployment options, Aptean’s products, services and unmatched expertise help businesses of all sizes to scale and succeed. Aptean is headquartered in Alpharetta, Georgia and has offices in North America, Europe and Asia-Pacific.

Position – Customer Support Analyst

Vacancy Details

Company Name Aptean
Experience 0-12 months
Graduates 2020, 2021, 2022
Eligibility BE/B Tech, ME/MTech, MCA, B.Sc & M.Sc
Job location Bangalore
Job Type Full Time
Salary- CTC Not Disclosed
Website Click here

Job Responsibilities 

  • Customer Success Analyst is responsible for responding to and resolving customer problems via calls, emails and remote access for Aptean products.
  • The support focuses on in-depth problem analysis of Aptean products and their integration into enterprise-wide mixed environments.
  • Isolate and provide resolution to customer issues or qualify them for further assistance from R&D or other functions.
  • Ensure that all internal and external customer interactions are handled professionally and with the highest level of service, follow-through and consistently keep commitments.

Qualification & Skills for Aptean Hiring Drive 2022

  • BE/B Tech, ME/MTech, MCA, BSc & MSc
  • 2020, 2021, 2022 batch
  • Excellent analytical and investigative skills in terms of approaching a problem.
  • Quick to learn product and its functionalities, having an ERP background is an added advantage.
  • Good business acumen.
  • Should be able to explain technical procedures clearly to the customers.
  • Excellent communication and interpersonal skills. Should be able to drive customer connections along with R&D folks independently.
  • Mandatory Technical skills include – Writing TSQL queries, debugging SQL stored procedures, reading and understanding SQL profiler, familiarity with visual studio, good understanding of windows operating system and IIS (Internet Information Server).

Selection Process

The selection process of IQVIA includes the various rounds of interview.

  • Profile screening
  • Assessment test online
  • Technical Interview
  • HR Interview
  • Offer letter

Dates 

  • Starting Date of Apply – 01/08/2022
  • Late Date – N/A
  • Exam Date – Will be notified

How to Apply for Aptean Hiring Drive 2022

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