Byju’s allegedly purchasing children’s contacts and intimidating their parents: NCPCR

The commission issued a summons to Byju’s CEO Byju Raveendran, seeking demand to appear up in person on December 23 to answer for suspected malpractice of hard selling and mis-selling of courses.

Byju’s CEO and Founder Byju Raveendran, 

Nagpur: The National Commission for the Protection of Child Rights (NCPCR) reported on Tuesday that it learned that the edtech firm Byju’s is allegedly purchasing the phone numbers of kids and their parents and threatening that their future will be destroy if they don’t buy for their courses. Byju Raveendran, the company’s CEO has summoned by the NCPCR to a face-to-face meeting on Friday, December 23.

The company of these courses and their fees, the number of students currently enrolled in each course and the refund policy of BYJU’S, the legal paperwork establishing BYJU’S as a legitimate ed-tech company, and all other pertinent paperwork regarding the claims made in the news report at 2:00 P.M on December 23, 2022, to clarify the discrepancies in the said matter.

NCPCR chairperson Priyank Kanoongo said to news agency ANI “We came to know how Byju’s buying phone numbers of children and their parents, rigorously following them and threatening them that their future will be ruined. They are targeting first-generation learners. We will initiate action and if need be will make a report and write to the government.”

According to Section 14 of the Commission for Protection of Child Rights (CPCR) Act, 2005, the commission declared in a statement that they will take action against the edtech company.

“Under Section 14 of CPCR Act,2005, the Commission has all the powers of a Civil Court trying a suit under the Civil Procedure Code, 1908 and particular, in respect of the following matters- (a) summoning and enforcing the attendance of any person and examining him on oath; (b) discovery and production of any document; (c) receiving evidence on affidavits; (d) requisitioning any public record or copy thereof from any court or office; and (e) issuing commissions for the examination of witnesses or documents,” it said.

Byju’s released an official answer in response to a summons from the top child rights organisation, the National Commission for the Protection of Child Rights (NCPCR). “We have received the summons and are compiling a transparent response based on facts to address the unsubstantiated complaints. We will clarify our position before the commission if required,” Byju’s spokesperson said on Republic tv

Byju is not ideal for employees as well

Several employees spoke about how severe the working conditions are at Byju’s in a recent Reuters investigation on the company’s work environment. They said that employees are pressured to put in excessive hours, not offered lunch breaks, required to work on the weekends, and threatened with repercussions if the targets are not completed.

Financial crisis in edtech Byjus

Byju’s must consider 2022 is an difficult year for thier unicorn, which did surround by many controversy. The government fined the corporation for submitting its financial reports 18 months late. From Rs 231.69 in FY20 to Rs 4,588 crore in FY21, Byju’s net loss more than doubled. Byju Raveendran, the company’s founder and CEO claimed that the significant increase in losses was brought on by deferring 40% of revenues to later years. He asserted that losses will decline in FY22 Additionally, it is said that the company required to refund a portion of the $1.2 billion loan it received from a group of investors that included Blackstone, GIC, and Fidelity, among others. According to reports, Byju’s is reported to have laid off 12,000 employees of 25% of its workforce.

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