Durafit Hiring Junior Executive | Fresher | Work from home

Durafit invites applications for fresher hiring drive for the position on Junior Executive – Customer Care ( Hindi ). It is full time permanent job. Working style is work from home. A location of job is Kolkata, India. You will be responsible to

  • Manage Inbound /Outbound calls
  • Managing a team of representatives offering customer support
  • Resolving customer complaints brought to your attention
  • Over-seeing the customer service process
  • Monitoring the work of individual representatives and of the team
  • Possessing excellent product knowledge to enhance customer support
  • Maintaining a pleasant working environment for your team
  • Planning the training and standardization of service
  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

About Company

Durafit is a global leader in the fitness industry, improving efficiency, knowledge, convenience, safety, enjoyment, and goal achievement through technology-infusion, design intelligence, and a transparent culture of productivity and growth.

Position Name – Junior Executive – Customer Care ( Hindi )

Eligibility and Skills for Durafit Hiring 2023

  • 10th or 12th Passed.
  • Experienced or freshers both can also apply.
  • Candidate with potential and problem solving attitude.
  • Customer centric approach and Patience must.
  • Experience of Zoho ERP will be an advantage.
  • Language : Bengali & English ( HINDI LANGUAGE IS MANDATORY FOR THIS ROLE.)

How To Apply?

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