Durafit invites applications for fresher hiring drive for the position on Junior Executive – Customer Care ( Hindi ). It is full time permanent job. Working style is work from home. A location of job is Kolkata, India. You will be responsible to
- Manage Inbound /Outbound calls
- Managing a team of representatives offering customer support
- Resolving customer complaints brought to your attention
- Over-seeing the customer service process
- Monitoring the work of individual representatives and of the team
- Possessing excellent product knowledge to enhance customer support
- Maintaining a pleasant working environment for your team
- Planning the training and standardization of service
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
About Company
Durafit is a global leader in the fitness industry, improving efficiency, knowledge, convenience, safety, enjoyment, and goal achievement through technology-infusion, design intelligence, and a transparent culture of productivity and growth.
Position Name – Junior Executive – Customer Care ( Hindi )
Eligibility and Skills for Durafit Hiring 2023
- 10th or 12th Passed.
- Experienced or freshers both can also apply.
- Candidate with potential and problem solving attitude.
- Customer centric approach and Patience must.
- Experience of Zoho ERP will be an advantage.
- Language : Bengali & English ( HINDI LANGUAGE IS MANDATORY FOR THIS ROLE.)
How To Apply?
Apply to this role now: Click here
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