DXC Technology invites applicants for recruitment drive for the position on IT Expert Service Desk-Quality Analyst. It is full time permanent job. Working style is work from office. A location of job is Bangalore, India. If candidate meet the required eligible criteria those can check out the details of role and eligibility criteria and apply from the given below link. Lets fill it now.
About Company
DXC Technology (NYSE: DXC) assists multinational corporations in running mission-critical systems and operations while modernising IT, optimising data architectures, and ensuring security and scalability across public, private, and hybrid clouds. DXC is trusted by the world’s largest corporations and government agencies to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we provide exceptional service to our customers and colleagues.
Position Name – IT Expert Service Desk-Quality Analyst
Eligibility for DXC Technology Recruitment 2023
- Min. Qualification : Graduate in any stream
- Excellent written & spoken communication skills required
- Monitor call/chat/Email interactions, documentation, and process compliance of support engineers
- Proficient with all ServiceDesk tools and processes
- Excellent verbal and written communication skills.
- Good initiative, problem-solving, priority setting, and collaboration skills along with basic organizational and analytical skills.
- Experience with monitoring and reacting to system events and end-user / business requests.
- Knowledge and experience with Information Technology Infrastructure Library (ITIL) reference model.
How to apply?
Check here to apply now
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