Genpact mega virtual drive 2023: Genpact hiring for the role of Voice. It is full time permanent job. Working mode is work from office. A location of job is Hyderabad/ Secunderabad,Telangana, India. If candidate are eligible and fullfill the eligibility criteria those can check out the full details and apply from the given below link.
About
Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations.
Position Name: Voice
Responsibilties: Genpact mega virtual drive 2023
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
- Provide excellent customer service to our customers
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
Eligibility: Genpact mega virtual drive 2023
- Any graduate except law
- 0-1 years
- Fluent in Hindi and English
- Freshers are eligible
- Previous experience in a customer service role chat/email/voice
- Effective probing skills and analyzing / understanding skills
- Analytical skills with customer centric approach
- You should be able to work on a flexible schedule (including weekend shift)
How to apply: Genpact mega virtual drive 2023 ?
Apply to this role now: Register here
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