HGS invites candidates for hiring drive program for the position on Technical Support Executive. It is full time permanent job. Working style is work from office. A location of job is Bangalore, India. If candidate meet the required eligible criteria those can check out the details of role and eligibility criteria and apply from the given below link. Lets fill it now.
About Company
A part of the multi-billion dollar conglomerate Hinduja Group, HGS is a global leader in business process management (BPM) and optimizing the customer experience lifecycle. We are committed to our mission to innovate, optimize, and grow our clients’ business with the perfect balance of technology and people. Our expertise lies in combining technology-powered services in automation, analytics, and digital with domain expertise focusing on Back-Office processing, Contact Centres and HRO solutions to deliver transformational impact to our clients.
Position Name – Technical Support Executive
Responsibilities
- Answers inquiries by clarifying desired information; researching, locating, and providing information
- Determines requirements by working with customers
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfils requests by clarifying desired information; completing transactions; forwarding requests.
Eligibility & Skills for HGS Hiring Drive 2023
- Under Graduates/Graduates (Non B.E, B.Tech)
- Fresher/0-12 Months
- Excellent Communication Skills
- Basic Telephone Etiquettes
- MS Office
- Basic System Navigation Skills
- Customer Focus and Being Attentive
- Trouble shooting
- Good reasoning and analytical skills
- Active listening skills
- Ability to comprehend the customer requirement well
- Good understanding about ISP.
How to register?
Apply to this role now: Click here
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