Infobip Off Campus Drive 2022
Infobip has released information for off campus drive 2022 for the position of Customer Support Engineer for the location Bangalore, India. The eligible candidates can check out the details eligibility & apply from the given below link. Fill form before the form get expired.
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. Quality engineering is the backbone of everything we do. To build great customer solutions on the edge of innovation means we hire, grow, and retain the best engineering talent across the world. Over the last 15 years, we’ve grown into an Engineering Powerhouse with 65+ offices in 6 continents and over 3,000 experts, aiming to change the way the world communicates.
Position – Customer Support Engineer
|Job Type||Full Time|
|Salary- CTC||Not disclosed|
Responsibilities for Infobip Off Campus Drive 2022
- Ability to handle most cases independently, not reliant on mentorship.
- Ability to utilize all internal tools, without special role based functions included.
- Maintaining quality standard.
- Minimum amount of replies to achieve case resolution.
- No “half-solutions”, cover all possibilities regarding case resolution before asking customer for additional feedback or assistance.
- Ensuring SLA’s for each specific customer in regards to support are upheld.
- Following recommended optional and mandatory department procedures.
- Reporting daily to rest of the team via shift summary.
- Responsible for meeting expectations on base KPI’s as defined by team leader.
- Candidate should be able to do the multitasking and switch the work to priority one depending on the need.
Qualification & Skills
- BE/BTech/MCA – with a strong academic record.
- No active backlog
- Excellent Communication Skills.
- Profile Screening
- Online Aptitude Test
- Technical Interview
- Final Interview
- No fees
- Starting Date of Apply – 28/04/2022
- Late Date – N/A
- Exam Date – Will be notified
How to Apply ?
- Apply Link Click here
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