Kyndryl invites applicants for hiring drive for the position on Customer Service Representative – Fresher. It is full time permanent job. Working style is work from office. A location of job is Noida, India. If candidate meet the required eligible criteria those can check out the details of role and eligibility criteria and apply from the given below link. Lets fill it now.
Kyndryl Holdings, Inc. is a multinational information technology infrastructure services provider based in the United States that designs, constructs, manages, and develops large-scale information systems. The business was spun off from IBM’s infrastructure services division.
Position Name – Customer Service Representative
Eligibility & Skills for Kyndryl Customer Service Representative
- Bachelor’s Degree
- Proficient to ensure customer issues are resolved in the most timely and effective manner possible.
- Freshers are also considered.
- Demonstrable ability to handle various tasks or projects with changing priorities.
- Experience to utilize available time efficiently to achieve effective and efficient results.
- Hands-on expertise to assemble a complete and accurate problem/symptom description of reported issues.
- Solid experience to successfully solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.
- Ability to identify basic hardware parts and aware of basic hardware concepts.
- Experience in user level familiarity with at least one e-mail client – Outlook, Notes etc.
- Questioning skills /probing skills, as relevant to the issue and level of the caller.
- Find opportunity and implement process improvements
- Ability to empathize and work with customers in real-time to resolve issues.
How To Apply?
Apply to this role now: Click here
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